Shipping/Returns/Exchanges

SHIPPING WITHIN THE UNITED STATES:

All orders will ship within 7 - 14 days from the time ordered, except custom orders. Orders made after 5 PM Central Time will count as the following business day. A flat rate shipping fee will be added for shipping. For residents in Alaska and Hawaii, additional shipping fees may apply for your location.

RETURNS:

At Queen’s Expressions ALL SALES ARE FINAL. Queens Expressions encourages all its customers to be sure to check your sizing and measurements before selecting your items. Queen's Expressions will only offer an online store store credit for damaged items or company article mishaps. To be eligible for a store credit, all items must be unused and in the same condition that you received them. All tags must be intact. If any of the garment tags have been removed, the item is not eligible for store credit and will not be processed. Items smelling of smoke, pet or containing pet hair will not be eligible for returns.

We are committed to quality and continue to research and evaluate the best quality products to offer our customers. If you have quality issues with any of your items ordered, please contact us. Some fabrics do need more care than others so please ensure you are following all care instructions on the labels.

To inquire about a store credit, please email queensexpressions20@gmail.com. The customer is also responsible for the package until it is delivered. Therefore, we recommend insuring your package.

INTERNATIONAL SHIPPING:
We welcome International orders! Shipping fees vary based on location. Please contact us prior to ordering to get a custom shipping quote. Additional processing time may be necessary for International orders. All International orders are considered final sale.