Shipping/Returns/Exchanges

All US orders ship within 7-14 days, except custom orders. Orders after 5 PM Central Time ship the next business day. Selected rate shipping applies. Additional fees for AK and HI. We also offer international shipping.

At Queen's Expressions, we want to ensure that you have a clear understanding of our return policy. We know that shopping online can sometimes be a bit tricky, especially when it comes to sizing and product quality. That’s why we encourage all our customers to carefully check their sizing and measurements before making a purchase. We want you to love what you receive!

It’s important to note that all sales are final at Queen's Expressions. This means that once you’ve made a purchase, we cannot accept returns for a refund. However, we do understand that sometimes things don’t go as planned. If you receive a damaged item or if there’s been a mistake on our part, we’re here to help you with that.

In the case of damaged items or company errors, we offer store credit as a solution. To be eligible for this store credit, it’s essential that the items are unused and in the same condition as when you received them. This means all tags must remain intact. If any garment tags have been removed, unfortunately, the item will not be eligible for store credit.

We also want to emphasize that items that smell of smoke, or have pet hair or other pet-related odors will not be eligible for returns. We strive to maintain a high standard of quality, and we appreciate your understanding in this matter.

Our commitment to quality is unwavering. We continuously research and evaluate the best products to offer our customers, ensuring that you receive items that not only look great but feel great too. If you have any questions or need assistance regarding sizing or product details before making a purchase, please don’t hesitate to reach out. We’re here to help you make the best choice for your needs!

Thank you for being a valued part of the Queen's Expressions community.